Customer Service
CONTACT
info@productofbobscales.com
Product Of Bob Scales
3015 SW Sunset blvd
Portland OR
97239
SHIPPING
We currently only ship within the United States. Please email us if you are outside the US and we will work out if we can accommodate you and how much shipping will cost. All orders are shipped UPS ground.
Items generally ship 1 - 3 days from order date (unless otherwise stated) and within 24hrs of collected tenders.
RETURN POLICY
If for any reason you are not entirely satisfied with your order, we will gladly accept returns of items that are in new condition. Return items must not be washed, worn or altered. All returns will be credited to the original form of payment. Your account will be credited for the original amount that was paid for the merchandise, less shipping fees, upon processing of the returned item(s). The credit should appear on your next statement. You will receive an e-mail notification upon the completion of return processing.
Full-Price Merchandise:
- The full amount will be credited to the original tender if returned within 60 days of the ship date on your invoice and accompanied by the original invoice.
- The current selling price will be credited if returned after 60 days and accompanied by the original invoice. Merchandise that is older than 90 days from the original ship date cannot be accepted.
Sale-Price Merchandise:
- The full amount will be credited to the original tender if returned within 30 days of the ship date on your invoice and accompanied by the original invoice.
- After 30 days , sale product is not eligible for return or credit.